Using this website
The rules for using this website and our online forms: what the information on it is and is not, how applications and text messages work, the limits of our liability, and how disputes are resolved.
Last updated November 3, 2026
Last updated November 3, 2026
Using the website
Using it means you accept these terms
If you do not agree, please do not use the website or its forms.
Estimates
Information, not a promise
Rent estimates, figures and examples are opinions for general use. Only a signed agreement binds us.
Emergencies
Call 911 first
The website and email are not monitored around the clock. For fire, a gas leak or flooding, call 911, then 305-225-5033.
Disputes
Individual arbitration
Most disputes go to binding individual arbitration, with no class actions and no jury. You may opt out within 30 days.
This summary is for convenience. The full Terms below are what apply.
These Terms of Service ("Terms") govern your use of royaltyconciergeservices.com and its Spanish pages (the "Website"), operated by Royalty Concierge Services ("we", "us" or "our"). By using the Website, submitting a form, or sending us a request or an application through it, you agree to these Terms and to our Privacy Policy, which is part of them. If you do not agree, do not use the Website.
Royalty Concierge Services is a property management company located at 790 NW 107th Ave, Ste 107, Miami, FL 33172, serving property owners in Miami-Dade, Broward and Palm Beach counties and throughout Florida. Royalty Concierge Services is not a real estate company. For real estate investments, contact Interinvestments Realty.
The content of the Website, including articles, answers to common questions, explanations of Florida law, eviction steps, tax and insurance topics, and market figures, is general information. It is not legal, tax, accounting, financial, insurance or investment advice, and it does not create a professional relationship of any kind. Laws, rules and market conditions change and differ by city and county. Talk to a qualified professional about your own situation before you act.
We work to keep the Website accurate and current, but we do not promise that every statement is complete, accurate or up to date, and we may change the Website at any time without notice.
Nothing on the Website, and nothing you send through it, creates a property management relationship, a lease, a listing or any other contract. A proposal, a quote, a reply to a form or a conversation with our office is not an agreement. We provide property management services only under a written management agreement signed by you and by us, and a property is rented only under a lease signed by the parties to it. Those signed documents alone set the services, fees, duties and terms.
Rent estimates, rental analyses, calculators, comparisons, examples, vacancy and occupancy figures, and any expected rent, income, return or time to lease are opinions based on the information available when they are made. They are not appraisals, they are not guarantees, and actual results depend on the property, its condition, the market and other factors outside our control. Do not rely on them as the only basis for buying, selling, financing or renting a property.
Any guarantee described on the Website, including the 90-day money-back guarantee, applies only as stated in a signed management agreement, with that agreement's conditions and limits. The Website's description is a summary. If the Website and your signed agreement differ, the signed agreement controls.
Rental listings, prices, availability, photos, floor plans, measurements and features shown on the Website or on other websites where our listings appear are provided for information, may change or be withdrawn at any time, and are not an offer to rent. Measurements and features are approximate; verify anything important to you before you apply or sign.
Submitting a rental application does not guarantee approval or that the property will be held for you. Every application is reviewed against written criteria applied to every applicant, in line with fair housing laws. You agree that everything you provide is true and complete, and you authorize us to verify it and to obtain consumer reports, as the application explains. False, incomplete or misleading information is grounds to deny an application or end a lease.
The application fee and its refund rule are stated on the application before you pay. The fee is not a deposit, rent or a holding fee. Payment is processed by PayPal under its own terms.
Royalty Concierge Services is committed to equal housing opportunity. We do not discriminate on the basis of race, color, religion, sex, disability, familial status or national origin, as the federal Fair Housing Act requires, or on any other basis protected by Florida law or the laws of the counties and cities where we manage property. We consider requests for reasonable accommodations and modifications for people with disabilities, as the law requires.
Maintenance requests sent through the Website or by email are reviewed during office hours, Monday to Friday, 9 am to 5 pm. The Website and email are not monitored around the clock, and sending a request does not mean it has been received, read or scheduled. For fire, a gas leak, flooding or any danger to life or property, call 911 first, then 305-225-5033. Repairs are handled as the lease, the management agreement and Florida law provide.
You must be at least 18 years old and able to enter into a binding contract to submit a form or an application through the Website. By doing so, you confirm that you meet these requirements and that the information you give is your own or that you are authorized to give it.
When you check the consent box on one of our forms, you agree to receive calls, text messages and emails from Royalty Concierge Services about your property management request and related services, at the phone number and email address you give. Consent is not a condition of purchase. You may withdraw it at any time by replying STOP to a text, using the unsubscribe link in an email, or telling us on a call. Without that consent, we contact you only as needed to answer the request you sent us.
You confirm that the phone number you give is yours or that you are authorized to use it, and you agree to tell us if it changes.
Our website chat is provided by Levaltech, which hosts chat conversations on our behalf only to run the chat; Levaltech's staff do not read them. Chat records are kept for 12 months after the last message, are never sold and are not used to train AI models. If a virtual assistant answers, it says so, and you can ask for a person at any time. Please do not share payment card numbers, Social Security numbers or health information in the chat.
You agree that we may provide notices, disclosures, agreements and other records to you electronically, and that typing your name, or drawing your signature, where a form asks for your signature is your electronic signature, with the same effect as a handwritten one, under the federal E-SIGN Act (15 U.S.C. 7001) and Florida's Uniform Electronic Transaction Act (section 668.50, Florida Statutes). You may ask for a paper copy of any record by calling or writing to us.
You are responsible for the information, photos and files you send through the Website. You confirm that you have the right to send them and that they do not violate anyone's rights or the law. You give us permission to use them to answer your request, provide our services and keep our records. Do not send bank account numbers or Social Security numbers through our forms or by email.
You agree not to:
We may block access, reject submissions or take other action if we believe these Terms have been broken.
The Website and its content, including text, design, graphics, photos and the Royalty Concierge Services name and logo, belong to Royalty Concierge Services or its licensors and are protected by copyright and trademark law. You may view and print pages for your own personal, non-commercial use. Any other copying, distribution, modification or reuse requires our prior written permission.
The Website links to and uses services operated by others, such as PayPal for payments, listing websites, map and government websites. We do not control them and are not responsible for their content, availability, security or practices. Your use of them is governed by their own terms and privacy policies.
THE WEBSITE AND EVERYTHING ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, ROYALTY CONCIERGE SERVICES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR ITS FORMS WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT A FORM WILL BE RECEIVED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT THE LAW ALLOWS, ROYALTY CONCIERGE SERVICES AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, RENT, INCOME, DATA OR OPPORTUNITY, ARISING FROM OR RELATED TO THE WEBSITE OR THESE TERMS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED DOLLARS (USD 100).
This section does not limit liability that cannot be limited by law, and it does not change the terms of a signed management agreement or lease, which govern the services provided under them.
You agree to defend, indemnify and hold harmless Royalty Concierge Services and its owners, officers, employees and agents from any claim, loss, liability, damage, cost or expense, including reasonable attorneys' fees, arising from your use of the Website, the information or files you send through it, your violation of these Terms, or your violation of any law or anyone else's rights.
Please read this section carefully. It affects how disputes are resolved.
Talk to us first. Before starting any claim, you agree to contact us in writing at the address below and give us 30 days to try to resolve the dispute informally.
Binding arbitration. Any dispute, claim or controversy arising from or related to the Website, these Terms, our forms, or any call, text message or email from us, including claims under the Telephone Consumer Protection Act and the Florida Telephone Solicitation Act, will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association under its Consumer Arbitration Rules, and held in Miami-Dade County, Florida, or by video, phone or written submissions where those rules allow. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.
No class actions. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective or representative action. The arbitrator may not combine more than one person's claims.
Jury trial waiver. To the extent any dispute is decided in court rather than in arbitration, you and we each waive the right to a trial by jury.
Exceptions. Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court for an injunction to stop the misuse of the Website or of intellectual property.
Your right to opt out. You may opt out of this arbitration agreement by sending written notice, with your name, address and a clear statement that you opt out, within 30 days of first using the Website or submitting a form, by email to service@royaltyconcierge.net or by mail to the address in section 25.
This section does not apply to disputes under a signed management agreement or lease, which are resolved as those documents provide.
These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law rules. Any dispute that is not arbitrated will be heard only in the state or federal courts located in Miami-Dade County, Florida, and you agree to the jurisdiction of those courts.
We may update these Terms at any time. Changes take effect when posted on this page with a new "Last updated" date, and your continued use of the Website after that means you accept them. If any part of these Terms is found unenforceable, the rest remains in effect, and the unenforceable part will be applied as far as the law allows. Our failure to enforce any part is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and us about the Website. You may not transfer your rights under these Terms; we may transfer ours.
Royalty Concierge Services
790 NW 107th Ave, Ste 107
Miami, FL 33172
Phone: 305-225-5033
Email: service@royaltyconcierge.net
Office hours: Monday to Friday, 9 am to 5 pm
