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Submit a Maintenance Request for Your Rental

After you send it

How Maintenance Requests Are Handled, Step by Step

Tenants and owners send the same request, and our office takes it from there to the finished repair.

Emergency? For fire, a gas leak or flooding, call 911 first, then 305-225-5033.

  • Send one request

    Tell us what needs repair, how urgent it is and where it is, and add up to five photos.

  • Our office reviews it

    We confirm the details and the access with you, and urgent repairs are worked first.

  • A licensed vendor does the work

    We schedule a licensed vendor for the repair and coordinate entry to the home.

  • The owner stays informed

    Owners approve non-emergency repairs and see the work on their monthly statement.